Consulting Services

C W Dental Practice Consulting

Claudia Walters

Claudia Walters has a flexible dental office program from a financial and logistical standpoint that is also comprehensive and efficient. She is very knowledgeable about dentistry and how dental practices work. She moves dental offices in the right direction with specific objectives and instructions.

With her dental practice consultant services, she will help you end the frustration of an inactivity and low office productivity. Also improve every dental practice system, generate more dentistry, and increase revenues quickly.

Claudia's Approach

  • Provide simple, straight-forward systems and procedures in order to allow the doctor to concentrate on dentistry, while his practice runs smoothly.
  • Motivate staff in the same direction as the doctor, while working in a relaxed, organized environment, as a team.
  • Increase everyone's bottom line while making their life easier and more enjoyable. A well run practice is a reduced stress practice and a healthier place to be for years to come.

Dentist Client Testimonials

Michigan Dentist, Dr. Hayosh: "The consultation with Claudia was done in my orthodontic practice with the main goal being more new patients. She helped us increase new patient flow, production and overall office effectiveness. My life is easier and the team is really motivated now."

Michigan Dentist, Dr. Zohrob: "Claudia Walters took my practice from $35K per month to more than $180K now. We hope to do 2 million this year. The principles she and I set down help us to continue to thrive in a bad Michigan economy. We take no HMO's or PPO's and continue to get 20 to 30 new patients each month with our internal marketing and word of mouth. Thanks to Claudia we have a perio recall system that keeps three full time and two part time hygienists busy.

We do a daily fifteen minute huddle that reviews our previous days work, today's goal and patients, as well as the entire week ahead to make sure we are all on the same page. We do a weekly meeting, every other is a team meeting and then each department is arranged on alternating weeks so every area is addressed every 5 weeks.

Claudia was instrumental in developing our present day blueprinting and color coding our appointment book (now computer), so that we were better able to meet our daily production goals just by plugging patients into our daily blueprint. It makes for a much better day, week, and month when we spread our needs over each day instead of the haphazard ways of the past. She was able to help us implement a successful strategy for payment options so that patients are able to choose one to four options that allows them to afford and receive the care and treatment recommended to them."

Dentistry Experience

Claudia is a Professional Dental Management Consultant. She has worked one on one with dentists for over 10 years. She was a chairside assistant while attending the University of Detroit Dental Hygiene School.

She practiced dental hygiene for 18 years. Claudia received her management and consulting training from The Goldman Group, Professional Management Consultants and Brokers. Paul Goldman, president of The Goldman Group, has been a consultant in the health care profession for over forty years, and has worked with over fifteen hundred practices in a consulting capacity. Goldman and his chief consultant Henry Bechek, worked with Claudia for one year, on the road in over 100 practices.

Subsequently, Claudia traveled on her own as a consultant representing The Goldman Group, to dental practices all over Michigan and Canada. Claudia believes in working one on one with her client-dentists, and a team concept with staff.

Her objective is to create a highly productive yet relaxed environment where everyone knows their job description, yet each staff member helps one another. The environment developed will be where the doctor can concentrate on dentistry and feel confident that his dental practice is running smoothly.

Claudia's areas of dental expertise include new patient experience, phone coordinator, appointment book control, case presentation, collections, internal marketing, motivation communication, staff meetings and huddles, scripts, hygiene quarterly reviews, interview process, tracking progress, and more.

Claudia has been published in Dental Management and RDH Magazine and has designed a 4200 square foot office from the ground up. She is also listed in Who's Who in the World. While now located in California, she consults with dentists, dental teams and dentistry practices coast to coast via Skype video or in person.

Dental Office Improvement Services

  1. Interview/Assessment/Goals
  2. Management/Team Development
  3. Appointment Book Control
  4. Staff Meetings/Huddles
  5. Scripts Explanation/Development
  6. New Patient Experience
  7. Collections/Dental Insurance
  8. Dental Marketing
  9. Hygiene/Recall/Recare
  10. Management/Systems/Personnel
  11. Vital Statistics/Charting Practice Growth

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